Method
Seven steps, no grey areas
From the first briefing to the closing statement. Each phase has an owner and a deadline: you always know what to expect and what’s needed from you.
1 · Briefing and goals
Thirty minutes to define hall, size, opening days, commercial goal and languages needed. Out of it comes the real number of people you need.
2 · Written quote in 24 hours
Profiles, headcount, hours, daily cost per role, any extras and the total. No surprise items on the invoice.
3 · Selection in the Milan area
We draw on the Milan and hinterland database. You get a shortlist with photo, experience, languages and availability: you choose, and if a profile doesn’t convince you we replace it before confirmation.
4 · Contracts and paperwork
Engagement, contracts, mandatory notifications, insurance and payments are on OPEN S.r.l. The exhibitor gets a single invoice.
5 · Product training
A briefing over video call or in person in Milan, on your materials and with the script you approve. The team arrives knowing the product names.
6 · Fair and continuous support
Team leader in the hall where planned, daily roll-call, immediate replacements and an agency contact reachable for the whole event.
7 · Report and close-out
Attendance statement, file of collected contacts and a short note on what worked and what we would change next edition.
Transparency
What’s included and what isn’t
The list you usually only discover reading the notes at the bottom of the quote. Here it’s on the front page.
Included in the price
- Selection, interviews and verification of the proposed profiles
- Contracts and mandatory notifications
- Insurance cover for the staff on duty
- Product briefing on the materials supplied by the client
- On-site coordination and shift management
- Guaranteed replacement in case of absence
- Attendance report and end-of-event statement
- A single electronic invoice, also via MePA
Not included
- Branded uniforms or specific styling (quotable separately)
- Board and lodging for staff travelling out of area
- Exhibitor badges, requested by the company on the fair’s portal
- Build, catering and content production (available through Stay Open)
Quick reference
Timing, languages and contract forms
- Venues served
- Fiera Milano Rho (Pero) and Allianz MiCo, Portello
- Staff origin
- Milan city and hinterland
- Recommended lead time
- 3–6 weeks before opening
- Minimum manageable notice
- 48 hours, subject to availability
- Languages covered
- IT, EN, FR, ES, DE, PT, RU, ZH, AR
- Contract form
- Staff contracted by OPEN S.r.l.
Keep exploring
Other useful pages
Let’s start from the brief
Thirty minutes to understand what you really need. Then you get the written OPEN S.r.l. quote within 24 working hours.